Meet Jessica Setlhodi, a Women that inspires us every day.
Jessica’s journey with The Bespoke Amenities Company (TBAC) started in October 2014, when the company started manufacturing soap. She was 1 of 3 ladies working in the soap factory and her main role was soap packing. She remained in this role for a duration of one year.
During the company’s annual year-end celebration in 2015, Bruce Turner (Managing Director of TBAC) and Jessica had a chat about her background; the school she attended and where she saw herself in the next 5 years. After completing matric at Alexandra High School, she attended Boston City College where she studied a short course in RSS (Reception and Switchboard Skills).
Her 5-year goal was getting the opportunity to use the skills she had gained from her RSS course. It was then that Bruce asked Jessica to meet him in the new year when the company reopened, so they could talk about a few options that would help her start her 5-year journey.
In 2016, when TBAC reopened after the December holidays Jessica met with Bruce. He offered her a receptionist position which she accepted and that was the start of her career journey.
“I made a decision to keep learning, it wasn’t always easy and there were times when I questioned my ability which frustrated me. I just had to make sure I was going forward every day. I love what I do and I am excited for what lies ahead” – Jessica
Fast forward to 2018, almost 3 years later, Jessica has been promoted to an Internal Sales Position. During her receptionist role she has developed relationships with clients that she has been able to ensure receives customer service that is in line with the TBAC’s Customer Experience philosophy.
Well done Jessica, we are so proud of you. Thank you for helping us achieve our goals as a company while you realize your personal goals.
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